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Intermediate Business Analyst

Cape Town (Hybrid)
Key Roles and Responsibilities

Creating documentation

  • Document the client requirements in a clear manner
  • Create well-structured documents according to specification templates
  • Mockups and sample reports
  • Maintain business process documentation and ensure it remains up to date
  • Minimal rework required for artifacts produced

Customer Satisfaction (UAT Signoff)

  • Delivers to customer expectation, with UAT failure below acceptable rate
  • Ensuring the finished product is what the client has asked for

Meeting Facilitation

  • Running workshops with clients
  • Requirements handover sessions with the development team
  • Demo sessions


  • Collaborating with the development team and Development project managers
  • Collaborating with the Product Owner
  • Backlog grooming
Core Skills/Competencies

Mandatory Skills / Abilities required for the Job:

  • Experience with Mockup tools
  • Jira, Confluence (or similar)
  • Proficient in verbal and written communication
  • Proficient in Microsoft Office
  • Experience with SQL
  • Experience in User Stories
  • Wire Framing
  • Experience in using Agile – Safe methodologies
  • Creating acceptance criteria
  • Create and run demo sessions
  • Time tracking management
  • Experience with requirements documents and requirement solicitation
Minimum Requirements
  • 2 – 3 years’ experience in a Business Analyst role
  • Business Analysis degree or similar qualification
  • Retail related or similar experience
  • Exposure to enterprise development
Recruitment Process
  • Competency based interview to assess above requirements
  • Applicable assessment
  • Background checks
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