Careers

Delivery Manager

Location
Cape Town (Hybrid)
Key Roles and Responsibilities

Reporting to the Operations General Manager, the Delivery Manager is primarily responsible for coordinating and managing the entire software development process to ensure effective delivery. Overseeing projects to ensure its success by coordinating teams, resources, and activities in line with Scrum principles and the redPanda strategy.

Job Specification 

Key Roles and Responsibilities

1.  Delivery Management

  • Deliver on time and within scope
  • Backlog Grooming
  • Sprint Planning
  • Ensure that Original Estimates are in place for All Epics, Stories and Sub-Tasks related to a Sprint.
  • Ensure that stories are well defined and to fit within one sprint (5-7 days)
  • Daily tracking of team(s) and/or project(s)
  • Identify Sprint Burn Down rate
  • Produce Sprint Burn Down Reports
  • Ensure team(s) deliver Velocity at 70% efficiency of Raw Capacity for each sprint.
  • Ensure UAT failures are less than 5% for each UAT deployment iteration for each team or project

2. Client and Stakeholder Management 

  • Provide Progress Reports
  • Manage Client Expectations

3. Team Management 

  • Manage performance by ensuring goal setting is complete for teams and reviewing performance.
  • Manage productivity by ensuring daily Tempo time logging for all team(s).
Core Skills/Competencies

Personal Attributes/Character required for this job: 

  • Analytical and critical thinking skills
  • Delivery focused- deadline driven and adheres to sprint deadlines
  • Good verbal and written communication skills essential
  • Flexible/adaptable/approachable and willing to work in a rapid changing, high delivery environment
  • Keen attention to detail
  • Excellent planning and organising skills
  • Good interpersonal skills required to manage highly technical and skilled individuals
  • Assertiveness

Mandatory technical skills required to do the job: 

  • Computer Skills
  • MS Office Skills
  • SDLC knowledge
  • Agile/ Scrum methodology
  • Capacity Planning/ Resource Planning
  • Project Management
  • Customer Relationship Management
  • Performance Management
  • Quality Control
  • Reporting
  • Conflict Management
Minimum Requirements
  • A minimum of 5 years’ experience leading and/or managing a team
  • A minimum of 5 years’ Project Management experience within a Software Development environment.
  • A minimum of 5 Years retail experience
  • Experience with Agile, Scrum
  • A scrum certification
  • A related Diploma or degree is advantageous
  • History of successful project delivery.
Recruitment Process
  • Competency based interview to assess above requirements
  • Applicable assessment
  • Background checks
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