Skip to content

Business Analyst

Location
Cape Town (Hybrid)
Key Roles and Responsibilities

The key function of a BA is to work with the stakeholders to analyze and document business processes for a system or piece of software to be developed. To determine functional requirements and high-level features, as well as elaborate on the details of the software project and requirements to set the direction of the project and support its implementation.

Key Responsibilities: 

Creating user requirement document

  • Document the client requirements
  • Document in a clear manner
  • Document a well-structured document according to the specification template
  • Mockups and sample reports
  • Maintain documentation and ensure it remains up to date
  • Minimal rework required for artifacts produced

Customer Satisfaction (UAT Signoff)

  • Delivers to customer expectation
  • UAT percentage below 9% Failure rate
  • Ensuring the finished product is what the client has asked for

Meeting Facilitation

  • Running workshops with clients
  • Spec handover sessions with the development team
  • Demo sessions

Collaboration

  • Collaborating with the development team and Development project managers
  • Collaborating with the Product Owner
  • Backlog grooming
Core Skills/Competencies

Mandatory Skills / Abilities required for the Job

  • Experience with Mockup tools
  • Jira, confluence (or similar)
  • Proficient in Microsoft Office
  • Experience with SQL
  • Experience in User Stores
  • Wire Framing
  • Experience in using Agile – Safe methodologies
  • Participating in Estimation stores and creating acceptance criteria
  • Create and run demo sessions
  • Time tracking management
  • Experience with requirements documents and requirement solicitation
Minimum Requirements
  • A minimum of 3 years’ experience in a Business Analyst role
  • BA degree or qualification
  • Retail related experience
  • Exposure to enterprise development
Recruitment Process
  • Competency based interview to assess above requirements
  • Applicable assessment
  • Background checks
Back To Top