Novum, an innovative enterprise management tool, has been custom designed to create transparency across a whole organisation, and even between organisations, to improve productivity and quality.
With its objective measurement that is effective across all teams and roles, and a transparent task management platform for communication and actionable information at the point of need, Novum helps organisations identify gaps, improve processes, and manage staff effectively.
Features and Functionality:
- Objective measurement based on Productivity and Quality
- Requests and related Tasks logged
- Tasks are assigned to individuals with preset SLAs (deadlines)
- Communication platform, available to all stakeholders
- User-friendly dashboard
- Comprehensive reporting functionality
- Regular Requests can be recreated to streamline processes
- Customisable user permissions
- All stakeholders can view the status and communication related to a Request or Task at the point of need
- Improved efficiency, communication and customer service
- Useful tool to identify training needs and to recognise high-performing staff
- A central repository for communication allows all stakeholders to stay abreast of progress and access valuable information when required
- Clear goals increase staff motivation and direction
- Affordable system, allowing organisations of any size to use Novum
Novum is available at a per user rate of R150 / month.